Effective Date: July 18, 2026
At Selected Comfort, we are committed to providing high-quality mobility, wellness, and comfort products. Many of the products we sell are backed by manufacturer warranties. Please review the information below regarding warranty coverage.
Manufacturer Warranty
Most products sold by Selected Comfort include a manufacturer's warranty. Warranty coverage, duration, and terms vary depending on the product and manufacturer.
The applicable warranty information is typically provided on the product page or in the documentation included with your purchase.
If you have questions about the warranty for a specific product before placing your order, please contact our customer support team.
What Is Covered
Manufacturer warranties generally cover defects in:
- Materials
- Workmanship
- Manufacturing quality
If a product is found to have a manufacturing defect during the applicable warranty period, the manufacturer may repair or replace the defective part or product in accordance with their warranty terms.
Warranty decisions are made by the manufacturer.
What Is Not Covered
Unless otherwise stated by the manufacturer, warranties generally do not cover:
- Normal wear and tear
- Cosmetic damage
- Improper installation
- Misuse or abuse
- Negligence
- Accidental damage
- Unauthorized modifications or repairs
- Damage caused by improper maintenance
- Commercial use when the product is intended for residential use
- Damage caused by natural disasters or external events
Warranty Period
Warranty periods vary by manufacturer and product.
Because we offer products from multiple brands, warranty coverage is not identical for every item.
Please refer to the product page or contact us for warranty information specific to your purchase.
Warranty Claims
If you believe your product has a manufacturing defect covered under warranty, please contact us with the following information:
- Order number
- Customer name
- Product name
- Description of the issue
- Photos or videos showing the defect (if applicable)
Our support team will review your request and assist you with the manufacturer's warranty process.
Repairs or Replacements
If your warranty claim is approved, the manufacturer may, at its discretion:
- Repair the product
- Replace the defective part
- Replace the product with the same or a comparable model
Warranty remedies are determined according to the manufacturer's warranty policy.
Shipping Costs for Warranty Service
Depending on the manufacturer, customers may be responsible for shipping costs associated with warranty claims unless otherwise specified by the manufacturer.
Any applicable shipping responsibilities will be communicated during the warranty claim process.
Limitation of Warranty
Selected Comfort is an authorized retailer of the products we sell but is not the manufacturer.
All manufacturer warranties are provided by the respective manufacturers. Selected Comfort does not provide any additional warranties beyond those expressly offered by the manufacturer unless otherwise stated in writing.
To the fullest extent permitted by applicable law, Selected Comfort disclaims all implied warranties except where such disclaimers are prohibited by law.
Need Assistance?
If you have any questions regarding warranty coverage or need help submitting a warranty claim, please contact us.
Selected Comfort
Address:
312 W 2nd St, Unit #A4050
Casper, WY 82601
United States
Email: support@selectedcomfort.com
Phone: +1 (888) 905-6858
Business Hours: Monday–Friday
